Products available for pre-order will include an estimated lead time in the product description. This is an estimate delivery date from our makers to our warehouse and does not include shipping time to your door.

These lead times are subject to change due to shipping delays out of our control. We update this information as frequently as possible. 

The majority of our products are handmade by artisans in different regions across the globe from natural materials. This means each piece is unique and one-of-a-kind and may have variations in colour and tone. We believe this adds to the beauty and character of the piece — love your own.

Yes — a great idea if you are unsure of what to gift a loved one. Gift cards will be sent directly to the receiver with a code for them to use a checkout. Click here to see our options for gift cards.

We love working alongside interior designers and stylists to simplify the art of creating a beautiful home. Imprint House offers trade pricing for eligible Trade customers and excellent customer service and support throughout your project journey. To apply for a trade account please fill out this form.

Please email us at hello@imprinthouse.net with all details and we will get in touch as soon as possible.

The linen pendants only come as a shade. All cabling, light fittings, ceiling roses and bulbs need to be sourced by the customer. Our preferred supplier is Creative Cables (Australia + United States). We have used both linen and rope cabling in our past projects.

Unlike the traditional paper lanterns, our linen pendants don’t need a frame to taut. They will naturally drop a few days after installation.

As we flat pack the pendants for shipping they can sometimes look a little out of shape when they arrive. They will return to their original shape after being hung for a few days. 

Due to the dimensions and fragility of the pendants they have to be flat packed in large boxes so they don’t get damaged during transit. Shipping is based on cubic weight and charged at cost price. This means we charge you what the freight company charges us and make no profit on this.

A large globe shaped bulb looks great with these pendants. Select a fitting to suit your outsourced cabling/lighting kit. We suggest using a bulb with a warm colour.

The leather loop pendant is fitted with a universal cable that needs to be installed by a qualified electrician. It is UL certified.